FAQ

These are important. Read them. They will answer most of your questions and a few you had not thought of yet.

SubCulture Dining is not a traditional dining experience. It never has been. We have over twenty years of doing this differently, and the record is easy to find. Our standards are firm. They exist for your enjoyment and for the safety of everyone in the room. There are no exceptions.

HOW DO I GET A SEAT?

SubCulture Dining is a curated experience. We do not follow a prescribed schedule. When seats are available, they are listed on our Reservations page through Tock. You will be joining other guests in a communal setting. Only confirmed reservations through our site are honored. No phone reservations. No walk-ins. Ever.

Follow @SubCultureDining on Instagram for real time updates and last minute opportunities if they arise. Sign up for the Communiqué on our Contact page for seat release announcements.

WHAT IF I CANNOT GET A SEAT?

We cannot accommodate everyone. Events are kept purposefully small and intimate. After twenty years of creating these experiences, we know you will enjoy it more this way. If you do not get a seat during the window you want, stay on the Communiqué list. Access is sent as seats become available.

WHAT SHOULD I EXPECT ON THE MENU?

The chef's interpretation of Modern California cuisine. An homage to a career and upbringing across Southern and Northern California. French, Italian, Japanese, Hispanic, and Korean influences, incorporating products sourced locally and items imported specifically from California. The experience varies every time. There are no restrictions on the chef's creativity. Be prepared to eat anything.

Substitutions cannot be requested. If there is something you truly hate and dare tell us, expect that it will appear during the evening. We play rough. If that concerns you, this may not be the experience for you.

HOW MUCH FOOD WILL THERE BE?

Menus range from five courses to as many as nineteen depending on the market, the mood, and your appetites. Expect the evening to last approximately three hours. The chef makes the final call on the night.

ALLERGIES AND DIETARY RESTRICTIONS

We do not take allergies or dietary restrictions into consideration. Our kitchen environment involves multiple allergens including nuts, shellfish, dairy, gluten, soy, and others. We cannot guarantee an allergen free environment. If you have severe allergies, please consider carefully whether this experience is appropriate for you.

CAN I GET A REFUND?

No. This is a hard never. All seats are final. No refunds. No cancellations. No exceptions.

Think of it like a concert, a sporting event, or the theater. If you cannot attend, you may transfer your reservation to another person through the Tock system prior to the scheduled date. Transferred reservations may not be honored without prior approval. Last minute changes result in loss of the experience.

HOW DO I TRANSFER MY RESERVATION?

Log in to your Tock account and select Reservations. Each reservation has a transfer option. The receiving party must be approved before the transfer is complete. Contact us at scd@subculturedining.com if you need assistance.

DO YOU ACCOMMODATE LARGER GROUPS?

The maximum party size is currently two. This is deliberate. If you wish to arrange a private event, a full buyout is available for fourteen to twenty seated guests. Each private event is unique. Contact scd@subculturedining.com to discuss.

WHAT ABOUT ARRIVAL?

You will receive final instructions with detailed arrival information within twelve to twenty four hours of the event. The location is included in those instructions and is never to be shared or posted anywhere.

Arrive within the designated window. The window is firm. If you do not arrive within the scheduled time, you risk not being allowed in. No exceptions. We are all adults. You know how to get somewhere on time.

WHAT IS THE COMMUNAL EXPERIENCE?

SCD is communal seating. You will be seated side by side with other guests. You may be asked to sit apart from the person you attend with. This is intentional. The experience is about food, conversation, and interaction.

CHILDREN

Young guests are welcome provided they can enjoy the full experience and the company of the table. We have had guests as young as six who demolished sixteen courses while laughing at the adults the entire time.

Please consider the other diners. Every guest at the table has committed to an adult social experience. If your child requires a seat, they must have a reservation and will be served the same meal as every other guest. No modifications.

Our recommendation is not to bring children under ten. The decision is yours.

WHAT IS THE DRESS CODE?

Wear whatever makes you feel right. We do not create stuffy corporate experiences. Show up in a way that says you care about being there. Events held outdoors require dressing for the conditions.

INCLEMENT WEATHER

As an open air experience, weather is part of the equation. We monitor conditions closely leading up to every event.

If rain or severe weather is forecast, we will contact you at least twenty four hours prior with any changes. You will have the option to reschedule for another date based on availability.

If unexpected weather occurs during the event, we will do our best to accommodate guests under cover where possible. If that is not possible, partial credits may be offered on a case by case basis for a future event.

In extreme temperatures we provide heaters or shade where available. Check the forecast and dress accordingly.

NO PHONES

No phones during the experience. No photography. No video. No audio recording. These are conditions of attendance. This is covered in full in our Terms of Service.

CONDUCT

Lead with kindness, respect, and an open mind. This is not drab and serious. We pride ourselves on years of life changing events, and you are an enormous part of the chemistry that creates that. Open hearts, minds, and stomachs are required.

If your conduct disrupts the experience for other guests or staff, you will be asked to leave without refund.

PRESS AND INQUIRIES

For press, collaboration, or general questions: scd@subculturedining.com

SubCulture Dining A program of ReverenceNYC Hospitality Group 2248 Broadway #2099, New York, NY 10024